Privacy Policy

Last updated: 22 April 2025

BACKGROUND:

Charlie Cantrill Photography understands that your privacy is important to you and that you care about how your personal data is used. I respect and value the privacy of everyone who visits this website, https://charliecantrill.co.uk (“My Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with my obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you submit your information through any form on my site or complete a purchase.

  1. Definitions and Interpretation In this Policy the following terms shall have the following meanings:

“Account” means an account required to access and/or use certain areas and features of My Site; “Cookie” means a small text file placed on your computer or device by My Site when you visit certain parts of My Site and/or when you use certain features of My Site. Details of the Cookies used by My Site are set out in Part 14, below;

  • Information About Me My Site is owned and operated by Charlotte Wilson, trading as Charlie Cantrill Photography, a sole trader based in the United Kingdom. UK Email address: hello@charliecantrill.co.uk
  • What Does This Policy Cover? This Privacy Policy applies only to your use of My Site. My Site may contain links to other websites. Please note that I have no control over how your data is collected, stored, or used by other websites and I advise you to check the privacy policies of any such websites before providing any data to them.
  • What Is Personal Data? Personal data is defined by the UK GDPR and the Data Protection Act 2018 as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. It includes your name, contact details, identification numbers, and other online identifiers like IP addresses.
  • What Are My Rights? You have the following rights under the Data Protection Legislation:
  • The right to be informed about how I collect and use your personal data
  • The right to access personal data I hold about you
  • The right to have your personal data corrected if inaccurate or incomplete
  • The right to request deletion of your data (“the right to be forgotten”)
  • The right to restrict processing of your personal data
  • The right to object to me using your data for particular purposes
  • The right to withdraw consent at any time, where applicable
  • The right to data portability

If you have any questions about your rights or wish to exercise them, please contact me using the contact details in Part 15.

  • What Data Do You Collect and How? Depending on your use of my site, I may collect:
  • Name and email address (when you contact me or sign up for updates)
  • Postal address (when you place an order)
  • Purchase history (for order fulfilment)
  • Technical information (such as your IP address and browser type) collected via cookies and analytics

Data is collected through:

  • Order forms
  • Contact and newsletter sign-up forms
  • Google Analytics and cookies (see Part 14)
  • How Do You Use My Personal Data? I use your data to:
  • Process orders and deliver products (prints or downloads)
  • Send order updates and respond to queries
  • Improve and optimise the site using analytics
  • Send occasional email updates if you’ve opted in

My legal bases include contract fulfilment, consent, and legitimate interest (for basic analytics and communication).

  • How Long Will You Keep My Data? I keep customer order data for up to 6 years for tax and record-keeping purposes. Newsletter and enquiry emails are retained until you unsubscribe or ask for deletion. Analytics data is anonymised and retained per Google’s policy.
  • How and Where Do You Store My Data? Your data is stored securely using:
  • My email provider and web hosting service (Hostinger)
  • Third-party platforms like Payhip or Fotomoto (if used) I ensure appropriate safeguards for any third-country transfers through these services.
  • Do You Share My Data? I don’t sell or share your personal data with third parties except:
  • Payment processors (e.g., PayPal)
  • Print labs (for order fulfilment)
  • Email marketing platforms (only if you subscribe) All third-party services comply with UK and EU data protection standards.
  • Controlling Your Personal Data You can unsubscribe from marketing emails any time by clicking the link in the email. You may also contact me to access, update, or delete your personal data.
  • Can I Withhold Information? You can browse the site without providing personal information, but certain features (like placing an order) require you to submit data.
  • Accessing Your Personal Data To request access to your personal data, email me at hello@charliecantrill.co.uk. I’ll respond within one month.
  • Cookies My Site uses cookies for:
  • Analytics (Google Analytics)
  • Site functionality (language settings, etc.) You can disable cookies in your browser settings. For more, see my [Cookie Policy].
  • Contact Me If you have any questions about this policy or your data, please contact: Charlotte Wilson Email: hello@charliecantrill.co.uk Location: Nottingham, United Kingdom
  • Changes to This Policy This Privacy Policy may be updated from time to time. Updates will be posted on this page. This version was last updated on April 22, 2025.
  • Attribution This Privacy Policy was adapted from a template provided by www.simply-docs.co.uk.